Customer Service

 

If you have any queries regarding your Mastercard Gold (at any time, seven days a week), please call:

For the German product:

  • 0800 8801120 (freephone within Germany)
  • 0049 345 2197 3030 (from other countries and mobile phones)

For the French product:

  • 0805 05 0610 (freephone within France)
  • 0033 1 5517 7815 (from other countries and mobile phones)

For the Austrian product:

  • 0805 05 0610 (freephone within Austria)
  • 0043 1 2677 117  (from other countries and mobile phones)

If you have any queries regarding your Advanzia Deposit Account (weekdays 9am to 5pm), please call:

  • 0800 880 2120 (freephone within Germany)
  • 00352 2638 7575 (from other countries and mobile phones)

Our postal address:
Advanzia Bank S.A.
9, rue Gabriel Lippmann
L-5365 Munsbach